Delivery Info

+ FREE DELIVERY TO MAINLAND UK ON ORDERS OVER £150!*

Delivery Costs: ROYAL MAIL POST

Royal Mail Post & Packaging: £4.99 inc VAT (depending on weight)

Note: Customers selecting Royal Mail postage, please be aware that this is an uninsured and untracked service. Customers are therefore advised to place orders using tracked carriers. This service is only available for orders up to £50 and under 2kg weight.

Delivery Costs: TRACKED COURIER SERVICE

 Mainland UK: FREE if goods value is over £150 inc vat (otherwise charged at £7.99 inc vat, or £13 inc vat if buying heavy goods). Heavy goods are charged at £13 (incl VAT) per 2 heavy items, eg 1-2 rolls of calico is £13; 3-4 rolls is £23.98, and so on. Non-heavy items in the same order are included in the shipping heavy items shipping cost. “Extra Heavy Goods” costs applies on certain products.

Items with this badge in its product description,
indicate ‘heavy goods’.

 Scottish Highlands: Cost depends on weight and order value. 2-3 working day service. Please note we do not control what is considered “Scottish Highlands”. Zones are defined by DHL and unfortunately we have no say over which postcode belongs in which zone.

 Northern Ireland: Cost depends on weight and order value. 2-3 working day service.

 Republic of Ireland & Isle of Scilly: Cost depends on weight and order value. 2-3 working day service. Please note we cannot ship products over 48″ wide to ROI customers

 Channel Islands & Isle of Man: Cost depends on weight and order value. 3 working day service.

 Isle of Wight: Cost depends on weight and order value. 2-3 working day service.

 International Orders: International shipping costs vary. Please add your items to your online bag, and shipping costs will get calculated based on weight. Additional surcharges may apply for extra parcels. There are certain items we cannot ship abroad – these will be marked as ‘UK shipping only’ in the product descriptions. Please note that refunds for returned/ undelivered items will only be issued once returned to our warehouse. Refunds will be made for the goods but not the carriage charges incurred. Customers wishing to order from countries that are not listed in our checkout, are requested to email us with their requirements to info@williamgee.co.uk. By purchasing from William Gee Ltd you agree to any additional fees or customs & import costs that may occur during transit or on receipt of your goods. 

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*Only applicable for deliveries to mainland UK, and does not include heavy goods, where shipping costs remain at £13 (inc vat) per order. Our aim is to dispatch orders received by 1pm UK time on the same working day- stock permitting- to be delivered the next working day. 

Shipping costs above exclude VAT unless otherwise stated. William Gee Ltd has the right to refuse any order at the company’s discretion.

We aim to despatch orders by our vans or couriers immediately after payment has been made. We will only part despatch if there is a delivery delay on the balance of the order.

All non-Royal Mail orders are despatched by a signed-for courier service usually for delivery on the day after despatch. Everything is measured, cut, packed and despatched from our London despatch warehouse.

Royal Mail Post orders are a 5-7 working day delivery service and is an uninsured, unsigned and untracked service. Customers selecting Royal Mail postage, please be aware that this is an uninsured and untracked service, and is ordered at your own risk. If any such consignments go astray, we will not be able to refund these or offer a replacement. Customers are therefore advised to place orders using our regular carriers to avoid any risk of loss.

Please note that this delivery information only applies to orders directly placed at www.williamgee.co.uk. All deliveries are subject to stock availability.